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Great content🎉🎉🎉🎉

This!!! Love it

Hey I did your thriving stylist and scaling stylist and it was amazing. I am looking to start building my micro salon. Would this work for that? Also would your salon membership be great for that?

This is very insightful. Thank you 🙌🏾

fantastic video!!

Brilliant Britt! you have had my respect since the beginning! I am obsessed with drama triangles and you are so right, once you see them you cannot unsee them! You always help us grow and leaders and HUMANS! Thank you!

Love your podcasts! Question, do we implement consequences for stylists that don't follow protocols such as lack of posting? And what should that look

Thank you! I am in the process of purchasing a a Salon and my friend recommended your content! 💯 valuable!

Wow I was just telling my husband this . Being a stylist for 30 years still making 20-25k a year

Also the lack of real education, makes stylists treat anyone who is teaching anything like God! Everybody out is there is better, they are teaching the Holy Grail of extensions, they must be adored and put in an altar. Nothing is new! Everything is copied somehow, no one is teaching the holy grail of anything. As you said, be curious, learn, a tweak things to serve your needs and stop adoring people like gods.

Exactly! Once you give an inch, they’ll walk all over you.

Love your hair! It’s getting so thick! 🎉🎉rr

This one hit home!

Thanks Britt. Good stuff. First time I watched on RUclips and it was great! Did I miss what you advised the hairstylist to do after she blew up on her staff? I’ll go back and review earlier in the podcast. Thanks again!

Impressive understanding of the industry and the economy from where it came from and where you see it going and where to make adjustments. thank you

the thing about Jayne, I feel was a little bit of a dig 'look at this outrageous price point, yet she does it for free' i think they are trying to minimize what we actually provide. Like a haircut, since it can be given for free, shouldnt cost this much. it sounds like that anyway.

Hey Britt! I watch a ton of your videos! You are very helpful. I have a booth rental salon and I am looking at moving towards being a hybrid salon. I would love for your help on structure with this and how to implement and grow a training program.

I would LOVE to heAr more of your insight on referral programs

Thank you so much, britt! Amazing as always! Xoxo❤

Thank you :)))!

I'm a booth renter baby of 3 years, lol. I would love more info on retail. I always love your content.

@brittseva how would you respond to clients taking photos of products your trying to sell. Both when your looking and "not". I get very awkward like I just walked in on them going to the bathroom😅 help!

For anyone listening or watching, I highly encourage you to look into the DISC personality profile! It's another dialect in what I call this psychological language. Shorthand for helping you choose who you want in your business personality-wise. It's easy to learn, and there's a lot to discover!

Salon owners need to remain business owners. You can't back down on your pricing. - Build more value in your services, so you can charge more. The quality of customer service is HUGE for being a premium company. - Real value > perceived value > price > cost. - Believe in what you provide, and people will too. I REFUSE to participate in a failing or challenging economy. You create your economy with your clients. The beauty undustry needs to take itself seriously. If the venue doesn't care, the clientele won't either. No matter the economy, *someone* is making the money. Double down on your sales and marketing when the storm hits. Invest more, not less.

Thanks Britt!

Thank you for this interesting discussion about online booking. The challenge I am facing (I’m a commissioned stylist) is, all of our services are a la carte. So, a new client will online book a color, but doesn’t understand that processing time has to be left blank and the finishing service must be booked after that. Plus they book at the most random times and then I am left with 15 minute holes all over my book! How can this be resolved?

I am so glad I found you before the start of 2024! I'm a small scale booth renter. I've been a hairstylist for 12 years. I just started booth renting three yrs ago. I find myself still trying to find my footing while recovering from commission stylist burnout in a post pendemic consumer world. I really appreciate your content!

Long time fan and previous Thriver❤ Thanks so much for this chance to catch your 2024 predictions early! #12days is always full of great bonuses and this was Awesome! I'm in Mississippi... and have been waiting for the end of pre-booking to make its way down here, so far, it's a big no-way! Other than that all of your predictions hit the mark year after year🎉

This was interesting. Britt where are learning and collecting data from to support your predictions?

This was very affirming for how my 2023 went (I don’t hear that podcast but your brief recap was spot on) and what you’re styling about 2024 I see it already and I agree . I am Scared , I am a solo stylist so I felt that when you mentioned people went back to salons, but I am ready for the 2024 growth I was hoping to have had this year . I did gain clients and had an increase in income - I must keep moving forward ❤

I am seeing the great divide. It is scary. Last year I saw a 15% increase in earnings. So far this year I’m down about 19%. Yet my retention is still in the 90% range. But I’m not seeing the new clients.

When we are talking about customers waiting to get on with a stylist and time it takes, I do the rolling schedule, where books open on the 1st for scheduling an appointment for the following month. Once all appointments are full for the month, books are closed again. I typically fill in very fast when books open Anywhere from 10 minutes to an hour on some months. Is this still something you recommend for scheduling. I get phone calls from people wanting to schedule an appointment, but now they have to wait until the 1st of the month. Im very worried for 2024.

I went to cosmo school starting December 2020. A large part of my education was digital and I’m very much a consumer of free RUclips education when available. I’m absolutely hesitant when it comes to a lot of these new digital educators because I don’t want to waste my time on education that has less than RUclips quality. I hope new educators really focus on quality over quantity because that’s what I’ll be looking for anytime I need to brush up my skills. Thanks for another great episode Britt! 🫶🏽 Happy new year 🎉

Thank you for all your eyeopeners and advice. I’m a new business owner and slightly worried but I have to be willing to adapt.

Hi Britt.. im waiting for Lauren"s response on my email with regards to Wealthiest Year program Intensive This January .. im so excited for that! I can't wait. kindly check if you guys received it. thank you! and I love you so much!

Do you recommend advertising with Google?

😮 I'm scared, Just started thrivers a few months ago thankful I have some direction.

When referencing towards the demand on time. You mention the time it takes to book an appointment or the time they are willing to wait. But does the time it takes to perform a service fall into that category? Some of my services are 2, 3 or 4 hours long. I always have self doubt I'm not quick enough but my quality is there.

I am also loving them! I wish the wealthiest year yet planner was still available

I am just loving the 2023 12 Days of Gifting this year!!! Well done Thriver’s Team and Britt!!!!

Clients want to come in when they wanna come in, if you’re not available when they want it then they go elsewhere 😢is that simple! So thanks for those clients who are patience to get in w their fav stylists! That’s how I see it! In my opinion booking online it’s time consuming for clients and they rather just call or text to get in when they want to! That’s my experience so,

Thank you for sharing this information early! It has help me buy my rain coat! 🫶🏽

Thank you for that particular script! Saved!